< Back to Store Index

Returns and Refunds Policy

Thank you for shopping at The Patco Group.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging

Please contact us before you send the product:

  • By email: info2@patcogroup.com

Send the product with its original packing to:

The Patco Group
59-27 56 St
Maspeth, NY 11378

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from The Patco Group.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info2@patcogroup.com


Contact us with any questions or quote requests
718-497-1527
info@patcogroup.com

Order | Contact us | Get a quote | Privacy statement | Legal notices | About us | RSS

Packaging Supplies

Buy Better Packages Tape Machines
Buy Better Packages Tape Machine Replacement Parts
Better Pack � Tape Machines
Better Pack � Tape Machine Replacement Parts
Better Pack � Optional Accessories
Case Sealers Automatic
Corrugated Cartons Stock sizes and custom made printed and unprinted
Corrugated Cartons Stock Size List with Dimensions
CPI Packaging Products Bubble Foam and Bags
Grocery Bags and Shopping bags
Grocery Bag Size List
Gummed Tapes & Pressure Sensitive Tapes
Heat Sealing Machines
Mailing Tubes
Marsh and Cyklop Tape Machines
Multiwall-Angleboard Protective Packaging Solutions
Newsprint and Packing Tissue Paper
Overhead Dispensers
Peanut Handling Products
Pheonix ® Tape Machines
Pheonix ® Tape Machine Replacement Parts
POLYAIR Products
Pressure Sensitive Tape Spec List

 

Protective Packaging Products
Recloseable and Clear bags up to 6 mil
Shrink Film Machines
Specialty Tapes
Steel Strapping
Stock Colors for Printing
Stock Printed Labels
Stock Printed Tape 2"
Stock Printed Tape 3"
Strapping
Strapping Machines Automatic
Stretch Film
Stretch Film Machines Automatic
Tach-It Tape Dispensers
Tape Machine Repairs
Twist Tying Machines Manuals and Electrics (videos)
Twist Tying Materials
Tying Twine and Cordage
Water Additives for Mailing Systems and Gummed Tape Dispensers

Buy Online

Betterpack Tape Dispensers
Betterpack Replacement Parts
Scotch and Phoenix Tape Dispensers
Gummed Tape and Water Additives

Janitorial Supplies

Toilet Tissue, Paper Towels, Dispensers
Facial Tissue
Mops and Brooms
Hand Soap, Powder, Bar, Liquid, & Waterless Soap
Sanitary Napkins
Air Freshners
All Purpose Cleaners
Sweeping Compound
Trash Cans
Trash Can Liners
Dust Pans and Dusters
Wipers, Rags, and Cloths
Cleaning and Maintenance Chemicals

Building Maintenance Supplies

Safety Apparel: Gloves, Hats, Aprons & Masks
Light Bulbs
Material Handling
Snow Blowers and Repairs
Snow Melt
Floor Polishing and Stripping Pads
Vacuums
Floor Machines
Saftey Supplies

Food Service Supplies

Paper, Foam, and Plastic Cups
Plastic Utensils
Napkins
Paper, Foam, and Plastic Plates and Bowls
Food Service Paper

Where we ship: AK, AS, AZ, AR, CA, CO, CT, DE, DC, FL, GA, GU, ID, IL, IN, IA, KS, KY, LA, ME, MH, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PW, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Other locations, please ask!

Copyright 2010 Patco Group. Search Engine Optimization by SSD SEO.